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I had
someone ask for an aisle seat so that
their hair wouldn't get messed up by
being near the window.
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A client
called in inquiring about a package to
Hawaii. After going over all the cost
info, she asked, "Would it be cheaper to
fly to California and then take the
train to Hawaii?"
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I got a
call from a woman who wanted to go to
Cape town. I started to explain the
length of the flight and the passport
information when she interrupted me with
"I'm not trying to make you look stupid,
but Cape town is in
Massachusetts.”Without trying to make
her look like the stupid one, I calmly
explained, "Cape cod is in
Massachusetts, Cape town is in Africa."
Her response ... click.
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A man
called, furious about a Florida package
we did. I asked what was wrong with the
vacation in Orlando. He said he was
expecting an ocean-view room. I tried to
explain that is not possible, since
Orlando is in the middle of the state.
He replied, "Don't lie to me. I looked
on the map and Florida is a very thin
state."
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A nice lady
just called. She needed to know how it
was possible that her flight from
Detroit left at 820am and got into
Chicago at 833am. I tried to explain
that Michigan was an hour ahead of
Illinois, but she could not understand
the concept of time zones. Finally I
told her the plane went very fast, and
she bought that!
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I had
someone who wanted to stay at the Bob
Newhart Inn in Connecticut. When I
explained that the inn was fictional,
the customer became very irate and
insisted "I know it is real, I see
people check in every week!"
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